VideoSlots Responsible Gaming Tools
At VideoSlots, we believe that gambling should always stay a form of entertainment rather than a source of stress. As an operator licensed by the Malta Gaming Authority, the UK Gambling Commission, Spelinspektionen and AGCO Ontario, we hold ourselves to strict standards of player protection. This page explains the safeguards, limits and support resources we make available to every player who logs in to play video slots, live casino games or sports betting with us.
Our Commitment to Safer Gambling
We are dedicated to promoting responsible gaming across every product we offer, from our extensive video slots casino library to jackpots, table games and live dealer tables. Our team works continuously to spot warning signs of problem gambling and to step in where needed, whether that means a message through live chat or a temporary account restriction. We want every visit to Video Slots to feel positive, and we take this duty of care seriously at every stage of your relationship with us, whether you play through VideoSlots Casino, our international platform, or one of our other regulated markets.
Tools to Help You Stay in Control
Deposit, Loss and Wager Limits
Once you complete your VideoSlots Casino login, you can set personal limits directly from your account settings. We let you define daily, weekly or monthly deposit limits, loss limits and wagering limits on any video slots online casino session. Lowering a limit takes effect immediately, while raising one only applies after a 24-hour cooling-off period, giving you time to reconsider before continuing to play.
Reality Checks and Session Reminders
Here at Video Slots, we provide reality-check pop-ups that show you how long you have been playing and how much you have wagered during a session. These reminders appear at intervals you choose, helping you keep track of time spent across our casino video slots, table games and jackpot titles.
Time-Outs and Cooling-Off Periods
If you feel you need a short break, we allow you to activate a time-out ranging from 24 hours to six weeks. During this period, we suspend account access and stop sending you marketing communications. We at VideoSlots believe that stepping away, even briefly, can make a real difference for players who want to reset their habits before returning to their video slots casino account.
Self-Exclusion
For players who need a longer-term solution, we offer self-exclusion periods of six months, one year, or longer, in line with the requirements of our various licences. Once self-exclusion is activated, we close the account, remove it from every promotional list, and block any new registration under the same details. Self-exclusion through Video Slots is also shared with national schemes such as GAMSTOP in the United Kingdom and Spelpaus in Sweden, extending protection beyond our own site.
Protecting Minors
We only accept players aged 18 or over, and in some jurisdictions the minimum age is higher. We verify identity and age through thorough checks before processing withdrawals, and we encourage parents and guardians to install filtering software such as NetNanny or CyberSitter on any shared device to prevent underage access to our video slots casino and sportsbook products.
Recognising the Signs of Problem Gambling
We encourage you to reflect honestly on your gambling habits. Common warning signs include spending more time or money than intended, chasing losses, borrowing money to keep playing, or neglecting work, family and social responsibilities. If any of this sounds familiar, we urge you to use the tools in your account or contact our support team for confidential guidance.
- We provide self-assessment questionnaires to help you evaluate your habits
- We offer direct links to independent support organisations
- Our Video Slots team trains customer service staff to recognise at-risk behaviour
- We monitor account activity for patterns that may indicate harm
External Support Organisations
Alongside the tools we provide, we recommend the following independent organisations offering free, confidential advice:
- BeGambleAware - information and support for anyone affected by gambling
- GambleAware and GamCare - helplines and treatment services in the United Kingdom
- Gamblers Anonymous - peer support meetings held worldwide
- Spelinspektionen and Stödlinjen - guidance for players in Sweden
- ConnexOntario - confidential support for players in Ontario, Canada
Responsible Marketing and Bonuses
We do not target self-excluded players, minors, or anyone who has told us they are struggling with their gambling. Once you claim a VideoSlots Casino bonus, redeem a videoslots bonus code, or activate video slots free spins, we will not pressure you into further play if you have set limits or opted out of promotional contact. Terms on any videoslots casino bonus, including wagering requirements, are always presented transparently so you can make an informed choice before opting in.
Accessible Anywhere, Anytime
Whether you complete your video slots login on desktop or open the videoslots app on your phone, the same responsible gambling settings apply consistently across every version of our video slots mobile casino. We ensure that limits, time-outs and self-exclusion follow your account wherever you play, so protection is never left behind when you switch devices or currencies.
Contact Our Support Team
If you have questions about our responsible gaming policy, or need help setting up any of the tools described above, our support team is available 24 hours a day, seven days a week via live chat, e-mail at support@videoslots.com, or telephone. We are here to listen without judgement and to point you toward the right resources, whether that means adjusting a limit, activating a time-out, or connecting you with an external support organisation.
We at VideoSlots want gambling to remain enjoyable, and we will keep investing in research, staff training and technology to keep it that way. Playing casino video slots should always be a free choice made within your means, and we remain committed to supporting you every step of the way.
Content updated: August 25, 2026